Careers

Role Summary:
The Assistant Store Manager is responsible for supporting the daily operations of the store while leading the team in delivering exceptional customer experiences. This role plays a key part in team development, operational execution, and driving store performance. The ideal candidate is passionate about people, running, and retail — and brings strong leadership, attention to detail, and a collaborative spirit to every shift.

Key Responsibilities:

• Support Store Manager with operations, rostering, coaching, KPIs.
• Lead by example with customer service and product guidance.
• Coach team to improve product knowledge and confidence.
• Maintain stock, POS, back-of-house organisation.
• Ensure visual merchandising and in-store energy are on point.
• Oversee pair checks, size orders, inventory and fulfillment.
• Celebrate wins and address challenges with empathy.
• Lead onboarding and team development.
• Engage customers and community authentically.

Qualifications:

• 1–2 years of retail leadership experience.
• Excellent communication and leadership skills.
• Experience in footwear or activewear retail.
• Passion for the running or wellness community.
• Comfortable with retail tech and POS systems.

Role Summary:
We’re looking for casual team members who are passionate about people, movement, and creating great in-store experiences. As a Casual Sales Assistant, you’ll be the first impression of Pace — welcoming, knowledgeable, and genuinely interested in helping every customer move better. No two days will look the same. You’ll be fitting shoes, learning product stories, supporting visual merchandising, and playing an important role in the community we serve.

Key Responsibilities:

• Deliver personalised service and expert product advice.
• Support fittings, product guidance, and customer experience.
• Manage stock, VM, online fulfillment, and store upkeep.
• Foster a high-energy, community-driven store feel.
• Stay curious and keep learning about trends/products.
• Support both online and offline retail channels.
• Help wherever needed to ensure a seamless experience.

Qualifications:

• Strong communication and people-first attitude.
• Comfortable advising customers in a retail setting.
• Love for movement (running, gym, sports, etc.).
• Willingness to learn about retail tools and service skills.
• Adaptable, dependable, and team-oriented.
• Flexible availability including weekends and sales periods.